From Delays to Instant Payments: How iPay Payment Links Reshape Digital Payments in Kenya


Written by: iPay

Posted on December 13, 2023

From Delays to Instant Payments: How iPay Payment Links Reshape Digital Payments in Kenya

By: iPay

82% of businesses in Kenya experience payment delays, with an average delay of 10 days. These delays can significantly impact your business, hindering your ability to meet financial obligations and invest in growth. Additionally, invoicing errors are a common occurrence, with an estimated 30% of invoices containing errors. These errors can lead to further delays, disputes, and administrative headaches. The answer to your needs? iPay Payment Links is a game-changer for Kenyan businesses of all sizes.

What are Payment Links? Are any of the following situations familiar to you?

  • Your customer delays paying an invoice until the due date or provides an incorrect payment reference with their payment, causing challenges in matching it to the correct order.
  • You sell at an event and desire to accept instant online payments from customers.
  • You offer items that are available for a limited time and wish to facilitate quick and easy payments for your customers.
  • You want to enable customers to place an order via a kiosk in a physical shop and be able to pay for it immediately.

The solution to all these diverse needs is payment links.

Payment links are simply links that you can send to your customers via SMS, WhatsApp, email, or any other channel. When your customer clicks on links, they are taken directly to a secure payment page where they can pay using their preferred payment method.

Benefits of Using iPay Payment Links in Kenya

  • Get paid quickly and easily: 86% of payments requested via payment links are paid within 12 hours.
  • Reduce payment errors: By adding a payment link to your invoice, the correct account number, payment reference, and amount automatically appear on the payment page.
  • Offer customers their preferred payment method: Customers can use various local and international payment methods to pay.
  • Get paid anytime, anywhere: You can create a payment link to get paid instantly, wherever you are in the world and at any time of the day.
  • Personalize the payment experience: You can create a personalized checkout page featuring your logo and a branded background.
  • Collaborate with your team: You can allow multiple team members to create and share payment links from one account.

Who Should Use Payment Links in Kenya? Payment links are suitable for any business that wants to get paid quickly, easily, and securely. This includes:

  • B2B and B2C companies that send out invoices.
  • Doctors or dentists
  • Travel businesses
  • Event companies
  • Businesses and solopreneurs that only take payments occasionally.
  • Businesses that are often on the road

Whether you're an established business or just starting out, iPay Payment Links is the ideal solution for managing your transactions efficiently and securely. This locally optimized platform caters specifically to the needs of Kenyan businesses, ensuring a smooth payment experience for you and your customers.  

Contact us today to book a demo and discover how iPay Payment Links can elevate your business operations.


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