Posted on June 4, 2024

Celebrating Carrefour’s 8 Years of Existence in Kenya

By: iPay

One of iPay’s merchants, Carrefour, is marking its 8th anniversary, highlighting its commitment to excellence in serving the Kenyan market. In just 8 years, the company has witnessed an adoption of its services expanding its customer base and solidifying its position as one of the leading retailers in Kenya.

Carrefour, owned and operated by Majid Al Futtaim in the UAE, will be celebrating this milestone from 31st May – 13th June 2024. With 19 stores operating countrywide, customers can visit any Carrefour Kenya store, access the MAF Carrefour App or engage through its social media platforms.

Millicent Nthambi, Marketing Lead at iPay, reflects on the journey: “Carrefour’s wins are our wins, their tears are our tears and we are proud to celebrate this milestone with them. We have seen phenomenal growth with Carrefour since joining us in 2020 and have witnessed how they have converted millions of shoppers into loyal, satisfied customers.”

Tina from the E-commerce, Logistics & Customer Service Specialist at Carrefour shares, “Your systems have really evolved since we joined. The exceptional customer support and the strong relationship we have built with iPay’s Team including the Management is truly appreciated. How you take care of us is commendable. This celebration is appreciated and we believe we are going places together.”

 

 

Carrefour needed a payment processing solution that is flexible, innovative with strong data capabilities. Winnie, Lead of Customer Success at iPay says, “I've had the privilege of witnessing firsthand the steps Carrefour has taken to putting their customers first in their services. They asked us set up an online checkout system for their ecommerce site, ensuring a smooth check out experience for their customers.”

 

“Carrefour has had a chance to simplify how they can make payouts to their customers efficiently and fast,” Owen, Assistant Project Manager adds. Here's to eight years of continued innovation and success in shaping the future of retail in Kenya and beyond. Happy Anniversary Carrefour!

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